š Crumbl Cookies' $1B Creator Playbook
From one local Utah bakery to over $1 billion in annual sales, Crumbl has become the most viral cookie brand on the internet.
And no, it wasnāt luck, or just good cookies.
They broke through in a crowded dessert marketā¦
Competing with legacy giants like Oreo, Insomnia Cookies, and niche players like Tiffās Treats and Levain Bakery.
All fighting for the same sweet tooth, shelf space, and TikTok real estate.
Crumbl won by building with creators, hype drops, and community-driven content.
Hereās what every marketer can learn š
1ļøā£ Branding That Drives Shares
If you want your product to be organically shared on Instagram and attract creators without paying them - start with packaging.
Itās the first piece of the puzzle.
Crumblās packaging wasnāt just cuteāit was designed for social media:
The matte pink box is bold, minimalist, and instantly recognizable in a crowded feed
The box opens like a gift, creating an unboxing moment creators want to film
Their cookie size (huge) and weekly rotating flavors make every post feel like a new reveal
Even the aesthetic layoutāfour or six cookies side by sideāmakes it perfect for Reels and Stories
They made their product āInstagrammableā by defaultāso creators and customers want to post without being asked.
š” Reminder: your packaging is part of your content strategy.
2ļøā£ UGC = Their Growth Engine
Crumbl gets 10,000+ pieces of UGC weekly - with no paid spend behind it.
How? They turn customers into creators:
ā Weekly flavor drops keep creators coming back to post again and again
ā In-store displays invite reviews and reactions
ā A dedicated hashtag trend (#crumblreview) makes it easy to join the conversation
š” Want this at your brand? Use Click Analytic to track organic mentions and identify top-performing UGC for boosting or reposting.
3ļøā£ Celebrity Collabs That Convert
Instead of chasing every influencer, Crumbl made smart, timed bets:
ā Olivia Rodrigo + GUTS cookie drop
ā Kardashians x Limited Edition collab
These werenāt random. They were limited-time launches, perfectly timed to cultural momentsādriving urgency, reposts, and store visits.
Every drop feels like an eventāand thatās what gets people posting and buying.
š”Pro Tips: Right creator + right moment + limited edition = viral lift + real sales.
4ļøā£ A Landing Page Creators Can Find
They didnāt wait around for DMs.
Crumbl built a creator page that evolved into the Kale Creator Communityāan inbound funnel where fans became content partners.
They offered early access, perks, and scaled outreach without scaling the team.
If you have creators coming to you, thatās greatāyou now have leverage in negotiations ā
But volume isnāt enough ā
You still need to vet their stats fast and automate product seeding to avoid wasting time.
š” Pro Tips: Use Click Analytic to qualify creators by engagement rate, growth, or even Shopify sales potentialāthen manage gifting in one place.
5ļøā£ Community + Data = Growth Loops
They studied what content resonated, and doubled down.
By analyzing audience data (age, location, reaction to drops), Crumbl fine-tuned campaigns to hit with Gen Z and family buyers.
@thatfoodielyss WHAT DO YOU THINK OF THIS WEEKāS LINEUP??? š«¢šŖ #crumblreview #foodreview #tastetest #crunchymukbang #cookiesandmilk #foodreview #fyp #viral... See more
š” Result? 60% weekly growth in new orders during key promos (StatSocial).
ā ļø One Warning: Not Everything Went Smooth
Crumblās success attracted legal attention. Warner Music sued over unlicensed audio in promo content.
š” Reminder: Always clear usage rights or stick to royalty-free sound.
𫵠So whatās the takeaway for you?
Great content doesnāt happen by accident. Crumbl built for creatorsāvisually, strategically, and repeatedly.
š Use Click Analyticās new filters to find creators by sales, reach, and engagement
š Or book a free strategy callāIāll help you build a repeatable plan that scales